Frequently asked questions
Can you remove legitimate debt or accurate information?
No. The platform is designed to help consumers understand their records and use lawful dispute or update processes where information may genuinely be inaccurate, duplicated, outdated or unsupported.
Do you guarantee my score will increase?
No. Credit scores depend on the information held by the relevant bureau and the scoring model it uses. The platform provides education, tools and monitoring, not a guaranteed result.
Is this a monthly subscription?
No. Access is sold as a once-off purchase for a fixed period of 3, 6 or 12 months. There is no recurring monthly debit order.
Are credit reports and scores live already?
No. The platform contains the connector-ready dashboard, but live credit data remains disabled until a compatible bureau or monitoring provider is contracted, configured and tested.